1. Who We Are
ColdLog is a productivity SaaS for traders. Contact: support@coldlog.io.
2. Data We Collect
- Account data (email, authentication metadata)
- Trade journal data entered by users
- Operational logs (IP, timestamps, API activity)
- Billing metadata from payment providers
3. How We Use Data
- Provide and secure the service
- Authenticate accounts and enforce plan limits
- Handle subscription activation/deactivation
- Respond to support and legal requests
4. Processors and Hosting
- Supabase: database and authentication
- Paddle: card payment processing (Merchant of Record)
- NOWPayments: cryptocurrency payment processing
- Vercel: frontend hosting
- Railway: backend hosting
5. Data Security and Retention
We use industry-standard controls including HTTPS and restricted backend access. We retain data while accounts are active and delete data upon valid deletion requests according to operational retention requirements.
6. User Rights (including GDPR)
Users can request access, correction, export, or deletion of personal data by contacting us at support@coldlog.io.
We process only data needed to provide the service and do not sell personal data.
7. No Data Sale
We do not sell personal data to third parties.
8. Contact
Privacy requests: support@coldlog.io